Terms of Service

Effective: February 2026

1. Definitions

  • “Service” means the orangeprop cloud-based real estate CRM platform, including all features, integrations, and related services.
  • “Company”, “we”, “us” means Perseus Intelligence, the entity operating orangeprop.
  • “Customer” means the organisation that subscribes to the Service.
  • “User” means any individual authorised by the Customer to access the Service.
  • “Customer Data” means all data submitted to the Service by or on behalf of the Customer, including lead records, property data, communications, and files.
  • “Subscription” means the Customer’s paid access to the Service under a selected plan.

2. Service Provision

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Service during the Subscription term. The Service is provided as a software-as-a-service (SaaS) product — no software is installed on your systems.

We reserve the right to modify, update, or discontinue features of the Service at any time. We will provide reasonable notice of material changes that affect your use.

3. Account & User Management

The Customer’s account administrator is responsible for managing user access, permissions, and ensuring that all users comply with these Terms. You are responsible for:

  • Maintaining the confidentiality of login credentials.
  • All activities that occur under your account.
  • Promptly revoking access for users who are no longer authorised.
  • Ensuring that user information is accurate and up to date.

4. Subscription & Renewal

Subscriptions are available on monthly or annual billing cycles. Unless cancelled before the end of the current billing period, subscriptions automatically renew for successive periods of the same duration.

To cancel a subscription, the Customer must provide notice before the renewal date. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods unless required by applicable law.

5. Payment Terms

  • All fees are payable in advance in Indian Rupees (INR) unless otherwise agreed.
  • Prices are exclusive of applicable taxes. Goods and Services Tax (GST) will be charged as per prevailing rates.
  • Invoices are generated at the start of each billing cycle and are due upon receipt.
  • If payment fails or is overdue by more than 15 days, we may suspend access to the Service until payment is received.
  • We reserve the right to revise pricing with 30 days’ prior notice before the next renewal.

6. Acceptable Use

You agree not to:

  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to transmit malware, viruses, or harmful code.
  • Scrape, crawl, or extract data from the Service through automated means beyond what is provided by our APIs.
  • Use the Service to develop a competing product or service.
  • Share login credentials with unauthorised individuals.
  • Use the Service for any unlawful purpose or in violation of any applicable Indian law.
  • Attempt to gain unauthorised access to other customers’ data or systems.
  • Send unsolicited communications (spam) through the Service.

Violation of this policy may result in immediate suspension or termination of your account.

7. Customer Data

The Customer retains all ownership rights in Customer Data. By using the Service, the Customer grants us a limited licence to host, process, and display Customer Data solely for the purpose of providing the Service.

We act as a data processor with respect to Customer Data and process it only in accordance with the Customer’s instructions and our Privacy Policy.

The Customer is responsible for the accuracy and lawfulness of Customer Data and for obtaining necessary consents from data subjects (such as leads) before entering their data into the Service.

8. Intellectual Property

All intellectual property rights in the Service — including software, design, trademarks, documentation, and content — remain the exclusive property of Perseus Intelligence. Nothing in these Terms transfers any IP rights to the Customer except the limited licence to use the Service.

Feedback, suggestions, or feature requests you provide may be used by us to improve the Service without any obligation or compensation.

9. Warranties & Disclaimers

We will use commercially reasonable efforts to make the Service available and to maintain its functionality. However, the Service is provided “as is” and “as available”.

To the maximum extent permitted by applicable Indian law, we disclaim all warranties, whether express or implied, including:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that the Service will be uninterrupted, error-free, or free of harmful components.
  • Warranties regarding the accuracy or reliability of any data obtained through the Service.

10. Limitation of Liability

To the maximum extent permitted by applicable Indian law:

  • Our total aggregate liability arising out of or in connection with the Service shall not exceed the fees paid by the Customer in the 12 months preceding the claim.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
  • This limitation applies regardless of the theory of liability (contract, tort, or otherwise).

Nothing in these Terms excludes liability that cannot be excluded under Indian law, including liability for fraud or gross negligence.

11. Indemnification

The Customer agrees to indemnify and hold harmless Perseus Intelligence, its officers, directors, and employees from any claims, damages, or expenses arising from:

  • The Customer’s misuse of the Service or violation of these Terms.
  • Customer Data that infringes the rights of a third party.
  • The Customer’s violation of applicable law.

12. Confidentiality

Both parties agree to keep confidential any non-public information disclosed by the other party in connection with the Service. Confidential information shall not be disclosed to third parties except:

  • With the disclosing party’s prior written consent.
  • To employees or contractors who need to know and are bound by confidentiality obligations.
  • As required by law or court order, with prompt notice to the disclosing party where permitted.

13. Termination

Either party may terminate the Subscription:

  • For cause — if the other party materially breaches these Terms and fails to cure the breach within 30 days of written notice.
  • Non-payment — we may terminate if payment is overdue by more than 30 days.
  • For convenience — the Customer may cancel at any time; cancellation takes effect at the end of the current billing period.

Upon termination:

  • The Customer has 30 days to export their Customer Data. We provide data export tools for this purpose.
  • After the 30-day export period, we will permanently delete Customer Data from our systems.
  • Any outstanding fees for the current billing period remain payable.
  • Provisions that by their nature should survive termination (confidentiality, limitation of liability, indemnification) will continue in effect.

14. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, acts of government, pandemic, war, terrorism, power outages, internet or telecommunications failures, or other force majeure events.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Navi Mumbai, Maharashtra, India.

16. Grievance Redressal

In accordance with the Consumer Protection Act, 2019, and the Information Technology Act, 2000, if you have any complaints or grievances regarding the Service, you may contact our Grievance Officer:

  • Name: Grievance Officer
  • Email: [email protected]
  • Address: 312, Rupa Solitaire, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, India - 400710

The Grievance Officer shall acknowledge your complaint within 48 hours and resolve it within 30 days.

17. General Provisions

  • Severability — if any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Assignment — the Customer may not assign these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.
  • Entire agreement — these Terms, together with our Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements and understandings.
  • Waiver — failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
  • Notices — all legal notices shall be sent to the email address associated with the Customer’s account or to our contact address below.

18. Contact Information

For questions or concerns about these Terms, contact us at:

  • Perseus Intelligence
  • 312, Rupa Solitaire, Millenium Business Park, Mahape, Navi Mumbai, Maharashtra, India - 400710
  • Email: [email protected]